Terms and Conditions

Last Updated: 13 August 2026

Welcome to ZULKIZURU (“ZULKIZURU,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

ZULKIZURU is operated from India and primarily markets and sells products to customers in the United States.

1. Eligibility and Account Terms

You must provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account.

You agree to notify us promptly if you believe your account information has been compromised or used without authorization.

You must be legally capable of entering into a binding contract under applicable law to place an order through our website. Where required by applicable law, purchases made by minors must be made with the involvement or authorization of a parent or legal guardian.

We reserve the right to refuse registration, suspend accounts, or cancel orders where we reasonably believe an account is being used fraudulently, unlawfully, abusively, or in violation of these Terms.

2. Pricing and Payment

All product prices displayed on our website are shown in USD, unless otherwise stated.

Prices may change at any time without prior notice. However, a price change will generally not affect an order that we have already accepted, except where an obvious pricing or technical error has occurred.

Applicable sales taxes, duties, customs charges, or other governmental charges may be added at checkout where required.

Payment must be successfully authorized before an order can be processed.

We may use third-party payment processors and payment gateways to securely process transactions. We generally do not store complete payment-card credentials on our own systems.

By submitting payment information, you represent that you are authorized to use the payment method provided.

If a payment is declined, reversed, disputed, or otherwise fails, we may delay processing or cancel the affected order.

3. Product Descriptions and Availability

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information on our website are accurate and current.

However, minor differences may occur between product images and the actual product, including differences in color, packaging, dimensions, accessories, or appearance.

We do not guarantee that product descriptions or other website content will always be complete, current, or error-free.

Products are subject to availability. We may limit quantities or discontinue products at any time.

Where a product becomes unavailable after you place an order, we may cancel the affected order and provide an applicable refund.

4. Order Placement and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products under these Terms.

After placing an order, you may receive an automated order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to review and accept or reject an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Payment problems

  • Suspected fraud or unauthorized activity

  • Shipping restrictions

  • Incorrect customer or delivery information

  • Violation of these Terms

  • Other legitimate business or legal reasons

A contract of sale is formed when we accept the order and process it for fulfillment, unless applicable law provides otherwise.

If we cancel an order after payment has been received, we will issue an applicable refund to the original payment method or another legally permitted method.

We may cancel or limit quantities where we reasonably believe an order is intended for resale, unauthorized distribution, fraud, or abuse.

5. Shipping and Delivery

We currently sell primarily to customers in the United States.

Available shipping methods, estimated delivery times, and shipping costs will be displayed during checkout or otherwise communicated before purchase, where applicable.

Shipping and delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

We will make reasonable efforts to ship orders within the timeframe stated on our website or at checkout.

For US internet orders, we will comply with applicable federal requirements concerning shipment representations and delays. If we cannot ship an order within the promised timeframe, or within the applicable timeframe required by law when no timeframe is stated, we may provide notice of the delay and applicable options to cancel the order and receive a refund.

Delivery may be affected by circumstances beyond our reasonable control, including carrier delays, weather, customs processing, natural disasters, transportation disruptions, strikes, or other unforeseen events.

Once an order has been transferred to the shipping carrier, carrier tracking information may be provided where available.

If an order appears lost, damaged, or significantly delayed, please contact us at ummadichanakyabusiness@gmail.com so we can investigate and determine the appropriate next steps.

6. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy, which forms part of these Terms.

Before purchasing, customers should review the applicable return window, eligibility requirements, excluded products, return shipping responsibilities, and refund procedures.

Where a product is eligible for return, the product may need to be unused, in its original condition, and accompanied by required packaging or proof of purchase, subject to the applicable Return and Refund Policy and applicable law.

Refunds, where approved, will generally be issued to the original payment method unless otherwise permitted or required by law.

Nothing in these Terms limits any rights that consumers may have under applicable law.

7. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, materially different from its description, or incorrect, please contact us at ummadichanakyabusiness@gmail.com as soon as reasonably possible.

We may request photographs, videos, order information, or other reasonable evidence to help investigate the issue.

Depending on the circumstances and applicable law, we may offer a replacement, repair, refund, store credit, or other appropriate remedy.

8. Product Use and Safety

Customers are responsible for using products according to applicable manufacturer instructions, warnings, labels, and safety information.

ZULKIZURU is not responsible for damage, injury, or loss resulting from misuse, unauthorized modification, improper installation, failure to follow instructions, or use of a product contrary to its intended purpose, except to the extent liability cannot lawfully be excluded or limited.

9. Prohibited Uses

You may use our website only for lawful purposes.

You agree not to:

  • Violate any applicable law or regulation

  • Commit fraud or attempt to obtain products or services through fraudulent means

  • Use stolen, unauthorized, or fraudulent payment information

  • Interfere with or disrupt our website or systems

  • Attempt to gain unauthorized access to accounts, systems, or data

  • Introduce malware, viruses, malicious code, or harmful material

  • Scrape, copy, reproduce, or commercially exploit website content without authorization

  • Impersonate another person or business

  • Use the website to harass, abuse, threaten, or harm others

  • Engage in activities that could damage the reputation, security, or operation of ZULKIZURU

  • Purchase products for unlawful purposes

We reserve the right to suspend or terminate access to our website and cancel orders where we reasonably believe prohibited activity has occurred.

10. Intellectual Property

All content on our website, including our brand name, logo, graphics, text, product listings, images, designs, layouts, and other materials, is owned by or licensed to ZULKIZURU unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, create derivative works from, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

ZULKIZURU and associated logos and branding are used as trademarks or brand identifiers of our business where applicable.

11. Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

Third-party services may include payment processors, shipping providers, analytics services, advertising platforms, and other service providers.

We are not responsible for the content, availability, policies, security, or practices of third-party websites or services that we do not control.

Your use of a third-party service may be subject to that provider's own terms and privacy policy.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will always be available or uninterrupted

  • The website will be completely error-free

  • Website content will always be accurate, complete, or current

  • Products will meet every customer's individual expectations

  • The website will be free from viruses or other harmful components

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ZULKIZURU and its owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of the website or purchase or use of products.

To the maximum extent permitted by applicable law, our total liability arising from a particular order or claim will not exceed the amount you actually paid to ZULKIZURU for the product or service giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded, including liability arising from fraud or other matters for which exclusion is prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ZULKIZURU and its owners, employees, service providers, and affiliates from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of our website

  • Your violation of applicable law

  • Your infringement of another person's rights

  • Your unauthorized use of another person's account or information

This section does not require you to indemnify us to the extent prohibited by applicable law.

15. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, war, terrorism, government restrictions, epidemics, labor disruptions, transportation failures, internet or infrastructure failures, supplier disruptions, or other events outside our reasonable control.

This section does not eliminate any mandatory consumer rights that apply under applicable law.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law principles, except to the extent that mandatory consumer-protection laws of the jurisdiction where a customer resides cannot lawfully be excluded.

Any dispute arising out of or relating to these Terms or a purchase from ZULKIZURU will, subject to applicable law and the consumer's mandatory legal rights, be subject to the jurisdiction of the courts located in Shadnagar, Hyderabad, Telangana, India.

Nothing in this section is intended to prevent a US customer from exercising mandatory rights or remedies available under applicable federal or state law.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, products, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms are posted may constitute acceptance of the updated Terms to the extent permitted by law.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and ZULKIZURU regarding your use of our website and purchase of products, except where additional terms expressly apply to a particular product or transaction.

20. Contact Information

If you have questions about these Terms, your order, or our services, please contact us:

Store Name: ZULKIZURU
Email: ummadichanakyabusiness@gmail.com
Phone: +91 7981595997
Business Address: Sri sai Balaji Town ship, Shadnagar, Ranga Reddy, Telngana, India

Grievance Officer: Chanakya
Grievance Officer Email: ummadichanakyabusiness@gmail.com

Business Jurisdiction: Shadnagar, Hyderabad, Telangana, India
Primary Customer Market: United States

Important Note

These Terms are designed as a practical starting point for an Indian business selling to US customers. Because US consumer and e-commerce requirements can vary by state, you should review the final version with a qualified lawyer before relying on it as your sole legal protection, especially once you begin selling at significant volume or across multiple US states.